Conflict Strategy & Process Design
Address the conditions that allow conflict to recur.
We assess disputes, contested policies, and breakdowns in coordination. Using systems thinking, we examine how rules, incentives, responsibilities, and organizational responses sustain a problem, then develop changes the organization can implement.
When to engage
- A dispute continues despite repeated interventions.
- Departments, partners, or stakeholders disagree over responsibilities or decision-making authority.
- A complaint or concern repeatedly stalls between people or departments.
- A sensitive issue requires coordinated decisions and communication.
Scope of work
Review relevant documents, policies, and correspondence; interview key stakeholders; map decision pathways and recurring patterns; and develop changes to responsibilities, procedures, and communication.
Strategic communication, dispute preparation, and reputation-related responses can be incorporated where they support the engagement.
We examine systems, not individual fault. We do not conduct misconduct investigations.
Deliverables
- Findings and strategic recommendations.
- A map of responsibilities, decision points, and procedural gaps.
- Decision criteria, review procedures, or communication and escalation protocols.
- An implementation plan identifying responsibilities, trade-offs, and measures for evaluating results.
Disability Inclusion & Policy Design
Improve how institutional policies account for disability and participation.
We help sports organizations, NGOs, foundations, and institutions examine how their rules affect people with disabilities. We research relevant requirements, identify barriers and unintended consequences, and develop procedures informed by affected participants.
When to engage
- Eligibility or participation rules are challenged as exclusionary or inconsistently applied.
- A policy creates barriers for participants with disabilities.
- Accommodation requests, exceptions, or appeals lack a defined review process.
- An organization must reconcile disability inclusion, child protection, and other policy objectives.
Scope of work
Review policies, rights frameworks, eligibility criteria, and documented concerns. Consult affected participants and relevant specialists. Develop proposed revisions, review criteria, and procedures for accommodations, exceptions, or appeals.
Deliverables
- Policy research and findings.
- Analysis of participation barriers and competing obligations.
- Proposed policy revisions and review procedures.
- An implementation plan identifying responsibilities, consultation needs, and evaluation measures.
Scientific & Regulatory Research
Connect scientific evidence with the requirements governing a decision or project.
We support research institutions, scientific organizations, and NGOs with evidence reviews, regulatory research, and technical documentation. We examine source material and prepare findings that decision-makers and project teams can use.
When to engage
- A decision requires analysis of scientific literature or technical evidence.
- A team needs to establish the requirements governing a research activity or program.
- An application, protocol, or policy requires research and supporting documentation.
- Scientific information must be translated into an institutional document, policy brief, or publication.
Scope of work
Define the research question and intended use. Review scientific literature, authoritative guidance, and relevant institutional or regulatory materials. Distinguish established findings from uncertainty and identify questions requiring specialist review.
Deliverables
- A referenced research brief or evidence review.
- A requirements matrix and record of unresolved questions.
- Draft policies, technical documents, or application-support materials.
- An organized source record and recommended next steps.
Intellectual Property, Biological Resources & Traditional Knowledge
Research and process design for the use of knowledge, biological resources, and creative work.
We examine questions of access, attribution, participation, and benefit-sharing across scientific research, traditional knowledge, and intellectual property. We help organizations investigate relevant requirements and develop procedures for responsible use and collaboration.
When to engage
- A research or development project involves biological resources or associated traditional knowledge.
- An organization needs research on access, attribution, consent, or benefit-sharing.
- A collaboration requires defined responsibilities for contributed knowledge and materials.
- A publication or educational product incorporates third-party content requiring permission.
Scope of work
- Research & Analysis
- Examine relevant IP frameworks, policies, source records, and project requirements. Identify affected stakeholders, competing interests, and unresolved questions.
- Stakeholder & Process Mapping
- Trace how knowledge or materials are accessed, used, credited, and transferred. Examine participation in decisions and the distribution of benefits.
- Framework & Documentation Development
- Develop proposed access, attribution, permissions, and benefit-sharing procedures. Prepare supporting research and documentation for organizational and specialist review.
Deliverables
- A referenced research brief and requirements analysis.
- A map of stakeholders, knowledge or material flows, and decision points.
- Proposed procedures for access, attribution, permissions, or benefit-sharing.
- Supporting documentation and questions requiring specialist legal review.
Copyright permissions research and coordination are available within this service. Patent prosecution and legal opinions are handled by qualified counsel.
Educational Tools & Simulations
Make complex decisions and their consequences available for practice.
We develop educational games, simulations, and scenario-based tools that model how rules, choices, incentives, and resources interact. These tools support professional preparation and learning in settings where decisions have consequences for other people.
When to engage
- Professionals need to practice responding to difficult situations.
- Training must demonstrate how individual choices affect a wider system.
- An organization needs to translate specialist knowledge into an interactive learning tool.
- Existing guidance needs scenarios through which participants can apply it.
Scope of work
Define the audience and learning objectives. Work with subject-matter specialists to develop scenarios, roles, decision pathways, resources, consequences, and feedback. Develop a prototype and refine it through structured testing.
Deliverables
- A learning and design framework.
- Scenarios, decision pathways, and instructional content.
- Prototype materials and facilitator guidance.
- A testing plan and recommendations for further development.